Income Management Officer (Housing)

Net Worx Limited
Bristol (City Centre)
30 Sep 2017
05 Nov 2017
Contract Type
Full Time
Income Management Officer (Housing) Chipping Sodbury, Bristol £27,643.63 (rising to £28,643.63 upon completion of training and achieving satisfactory performance, and up to 10% performance related bonus) Our client has ambitious plans.they need ambitious people to help them deliver. They're clear that their core business is the management and maintenance of current homes and the development of new ones. They're aiming to be world class by 2020. They're building hundreds of affordable new homes, customer satisfaction is on the up and their financial position is strong. They've got a great story to tell and they're looking for someone to help them tell it. They are looking for an Income Management Officer to join their highly motivated and successful income management team in providing excellent services to customers. You must be ambitious, enthusiastic, very much a team player and happy to work under pressure towards a number of key targets. They are looking for someone who has knowledge of housing legislation in relation to Welfare Reform, Housing Benefit and legal procedures. You will be expected to demonstrate a commitment to the values of openness, honesty, accountability and collaboration, and you will put customers first, going the extra mile for them when delivering services. You must be a good communicator, able to handle sensitive issues and you will have experience of working with customers who may be vulnerable or may present challenging behaviour. Excellent IT skills, good attention to detail and an excellent work ethic are crucial requirements for the role. Our client believes that you start with customers and work backwards and this role is crucial in helping them achieve world class by 2020. All employees are required to undergo a DBS check every 3 years. The level of the DBS check varies depending on the role.
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