3rd line IT Engineer
3rd line engineer required in Nottingham paying £38,000
3rd Line Support Engineer required for a successful, growing organisation in Nottingham.
This exciting new role offers the opportunity to join this reputable organisation's fast paced IT Team. It is essential that the 3rd Line Support Engineer is able to deliver tailored, bespoke and complex solutions to clients within agreed SLA's. You will be responsible for logging and reviewing calls and incoming emails, fact-finding to ensure we have all accurate and relevant information to troubleshoot and prioritise issues as they come in within a challenging and fast paced environment while working to tight deadlines.
It is essential that you have a strong working knowledge with Active Directory, Microsoft Server 2003-2012 and Exchange 2013. It is also essential that you have some experience with virtualisation technologies, ideally VMware and have a strong understanding of backup technologies. Experience with Scripting (OS/Shell) CISCO networking, firewall topology, SAN administration and AWS.
It is essential that you are able to take ownership of each incident to resolve as appropriate while providing an excellent level of customer service. It is key that you are able to work in a timely and effective manor, with exceptional accuracy and attention to detail and have a passion to develop new skills, continue to learn new technologies and have the ambition to progress within the company.
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This job was originally posted as www.totaljobs.com/job/76681457