Helpdesk Manager 40,000 - 50,000 Hertfordshire

Evolution Recruitment Solutions Ltd
40,000 - 50,000
05 Oct 2017
04 Nov 2017
Contract Type
Full Time
Helpdesk Manager l Hertfordshire l £40K-£50K + Excellent Benefits

The UK's Leading Fresh Produce Company is looking for a new Helpdesk Manager to join their team in their state of the art offices in Broxbourne, Hertfordshire. They are the number one supplier of fresh produce to leading supermarkets in the UK. This role is available due to continued growth and expansion within the business.

As the Service Desk Manager you will be responsible for heading up the Service Desk Team, which compromises 1st and 2nd line support from Software Development, Business Analyst and Infrastructure.

You will be responsible for leading a team who provide support for internal bespoke systems, desktop, internal and external service and incident requests.

Skills required:

  • Strong technical background in a similar role, providing 1st – 3rd line support
  • Proven knowledge of – Active Directory in a Windows 2008 environment, SSCM, Windows 7, Office 365 and Exchange
  • Understanding of ITIL and other service management methodologies
  • Strong work ethic and a team player who isn’t afraid to get hands on with all aspects of support
This is a fantastic opportunity for the right individual to grow and learn within a great company that constantly invests in its employees. You will be working with the latest and greatest technologies in the best working conditions.

  • 25 days holidays
  • Free car parking
  • Annual Bonus
  • Pension (auto enrolment after 12 months service company pension scheme 4% contribution)
  • Private Health care
  • Save Scheme – discounts on electronics, holidays, restaurants etc.
  • Ad-hoc flexitime
  • Weekly Fruit drop
If you are an ambitious, dedicated and helpdesk manager seeking a new exciting opportunity then this is the time for you to apply!

Urgent role - please apply now!

Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.
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