Regional Service Charge & Section 20 Manager
HOURS: 36 hours
CONTRACT TYPE/LENGTH: Permanent
Building Homes. Developing Futures.
Are you a self-motivated individual with drive and a passion for customer service?
We're seeking an experienced Service Charge Manager to make a mark in our newly merged housing group. In this role, you'll take lead responsibility for the Service Charge and S20 processes within the region to ensure high quality, good value services are delivered efficiently and cost effectively to all customers.
Reporting to the Head of Service Charges, you'll be responsible for ensuring the accurate and timely preparation of annual statements of accounts, annual service charge estimates and service charge estimates for new developments.
As a key member of our team, you'll investigate and implement continuous auditory regulations in accordance with current service charge legislation and will seek continuous improvement for the process. You'll be accountable for ensuring accurate Section 20 notices and supporting information are issued to residents by engaging with relevant Repairs and Maintenance teams and Procurement.
Whilst providing advice and guidance related to major works schemes, you'll ensure statutory consultation is carried out to support the delivery of major works and subsequent collection of charges.
You'll come into this role with extensive knowledge and experience of Service Charge legislation including Landlords and Tenant Act 1985, Commonhold and Leasehold Reform Act 2002. You'll also have experience of undertaking large scale/high value S20 consultation processes and knowledge of setting and monitoring complex service charge budgets.
We'll rely on you to manage staff within the team, ensuring each member of the team receives support, direction and training to perform their roles.
Closing Date: Monday 16th October at midday
If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.
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About Clarion Housing Group
Clarion Group formed in 2016, following the merger between two of the country's largest housing associations, Affinity Sutton and Circle Housing Group.
With over 125,000 homes we are the country's largest housing group.
We attract and connect people and experience across every aspect of housing.
We plan and build.
We support people and invest in creating platforms for thriving communities.
This job was originally posted as www.totaljobs.com/job/76684598