IT Support Engineer - Windows, Microsoft 365, Active Directory

Harvey Nash Plc
£20k - £24k pa
05 Oct 2017
04 Nov 2017
Contract Type
Full Time
IT Support Engineer - Stockport- Windows, Microsoft 365, Active Directory -£20,000- £24,000 The Role An experienced Windows, Exchange, Microsoft Office 365, and Active Directory IT Support Engineer with 2 years' experience is required to work with an established managed service provider. The support engineer role will allow you to provide, first and second line technical support to internal employees. Job Role - To resolve technical support queries professionally and efficiently, maintaining a high degree of customer service - To take ownership of user problems, perform a technical diagnosis and fix the issue either remotely on-site. - To document all jobs on the internal ticketing system - Supporting users in the use of computers equipment by providing necessary training and advice. Key skills and requirements - Strong knowledge of Microsoft based operating systems with emphasis on Windows 7/10 and MC Server 2008/2012-16 desirable - Good understanding of PC hardware and software set-up and configuration and TCP/IP networking skills. - Networking experience (LAN, WAN, WI-FI) - 2 years' experience working with Active Directory (AD) - 2 years' experience working with Exchange (2010-2013) - Knowledge of 2016 is desirable - 2 years' experience troubleshooting MS office and Office 365 Experience - Virtualisation technologies (Hyper-V, VMWare or Citrix) - Experience in VoIP solutions (Gamma) - MCP certification would be desirable but not required - Own car and Full UK Driving Licence - Strong interest in Security with experience working in IS027001 or PCI DSS environment The company This fast growing, highly acquisitive professional IT service business in Stockport, continue to strengthen and expand their market share and core competencies. As a managed service provider, this organisation supports businesses in a variety of industries and sizes. If you are an IT Support Engineer in Stockport apply now as interviews will commence this week. IT Support Engineer - Stockport - Windows, Microsoft 365, Active Directory -£20,000- £24,000
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