2nd Line IT Support Engineer

Understanding Recruitment Ltd
£25000.00 - £27000.00 pa + Benefits
05 Oct 2017
04 Nov 2017
Contract Type
Full Time
2nd Line IT Support Engineer We have a new and exciting opportunity for a 2nd Line IT Support Engineer to join our dynamic and friendly team based in Harpenden during an exciting time of our organisation's development. As the successful 2nd Line IT Support Engineer you will be responsible for all of our client's IT support, procurement and administration. The 2nd Line IT Support Engineer will manage our service­ desk, overseeing all requests to ensure their triage and prioritisation, and then tracking through to final resolution. The 2nd Line IT Support Engineer will have hands-on technical support to our client's staff. As the successful 2nd Line IT Support Engineer, you will be key in providing infrastructure and office solutions from time to time and will be required to build and configure project equipment and troubleshoot any problems that may arise. You will work on a variation of hardware and software projects, so experience to both areas of IT would be preferable. Key skills needed for the 2nd Line IT Support Engineer: - Proven background within second line helpdesk support with technical fault finding experience - Hardware and software experience / knowledge - Technical build and problem solving skills - A passion for technology, with a keenness to learn new skills and progress your career - Experienced in Helpdesk / Desktop support This is a great opportunity for an intelligent and ambitious 2nd Line IT Support Engineer to join a hugely successful company that always works with the latest, cutting-edge technology. It is an exciting time of growth and this role offers fantastic career progression and training opportunities for the right person. 2nd Line IT Support Engineer Salary: £25,000 - £27,000 + benefits and excellent career opportunities! Location: Harpenden Start Date: ASAP If you are currently working in a 2nd Line IT Support role or have a 2nd Line Support background, please apply immediately for consideration! Understanding Recruitment is acting as an agency on behalf of this vacancy.
This job was originally posted as www.jobsite.co.uk/job/959197804