Desktop Support Technician

Understanding Recruitment Ltd
£22000.00 - £28000.00 pa + benefits
05 Oct 2017
04 Nov 2017
Contract Type
Full Time
Desktop Support Technician *Please note - THIS ROLE INCLUDES SHIFT PATTERNS (4 DAYS ON/4 DAYS OFF)* We are looking for a number of Desktop Support Technicians (2nd, 3rd Line) to join our UK leading technology company to be responsible for providing 2nd / 3rd line/desktop support to an internal user base (Windows 7/8 and Active Directory). You will provide support to desktop and laptop users while working to SLA's. As a Desktop Support Technician, you will be working as part of a small, dynamic team. As a Desktop Support Technician, you will have experience of supporting both technical (Windows 7/8, Active Directory) and Hardware (Desktop/Laptops/Tablets) while providing the best level of customer service. My client can offer a structured career path into many areas including infrastructure and operations with fantastic training provided! Skills required for the role of Desktop Support Technician are: - Excellent customer service skills both on the phone and face to face. - Previous experience in IT/helpdesk role 2nd line / 3rd line Desktop support. - Show previous experience working with Windows 7/8, Office and Active Directory (creating new accounts and mailboxes, account re-sets). - Strong problem-solving skills with driven, pro-active attitude. - Work in a shift pattern to ensure that the IT systems are covered at all times* *The role involves working days and nights shift pattern, so flexibility to do this is essential* This is a fantastic, dynamic, fast-paced environment with the opportunity to work with new technologies. This is a great opportunity for the driven individual too add value to a tight-knit team whilst developing and expanding your skill set/knowledge. Desktop Support Technician: Salary: £22-28k (depending on experience) + benefits. (+shift allowance, if applicable) Location: Hatfield, Hertfordshire. PLEASE ONLY APPLY IF YOU ARE HAPPY AND ABLE TO WORK A '4 DAYS ON - 4 DAYS OFF' SHIFT PATTERN. Apply now for further information on this excellent opportunity. Understanding Recruitment is acting as an Employment Agency in relation to this vacancy
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