Support Analyst, Application Support - Wellingborough

Erin Associates Limited
05 Oct 2017
04 Nov 2017
Contract Type
Full Time
Support Analyst, Application Support - Wellingborough, Northamptonshire Salary - 35k plus excellent benefits This advanced organisation based in Wellingborough, Northamptonshire with good links to Kettering, Bedford & Northampton are looking for a talented Support Analyst, with a minimum of 3 years' experience in a similar discipline, to join the Infrastructure team. Key responsibilities for this Support Analyst role include: * Maintain user profiles, defining roles for new and existing staff for applications. * Manage application issues and incidents. * Create service requests for functional issues related to non-outage application problems and request for change for activities such as patching, refreshes, backups, upgrade and provisioning. * Liaising with third party service providers about connectivity and application issues. * Support management and project committees by co-ordinating plans, monitoring progress and reporting (timelines, work stream progress, monitoring risks and incidents). * Ensure project documentation is properly maintained. * Contribute to continuous improvements in the project team. Skills & Experience; * Oracle PL/SQL * Oracle Business Intelligence / OBIEE * Microsoft Project * Sharepoint * Microsoft Visio Professional 2016 * Microsoft Office * Preferably Financial Services experience You will be a motivated self-starter with excellent organisational and communication skills, ideally with hands on experience of supporting Applications / Software maintenance. You will be self-motivated and be able to project a professional image with the ability to work effectively under pressure in a fast paced environment and deadlines. This is an excellent opportunity to take the next step up in your career with a company that will invest in your career development. Keywords, Application Support, Support Analyst, Technical Support Analyst, Financial Services, Wellingborough, Northampton, Kettering, Northamptonshire, Oracle Business Intelligence, OBIEE Send your CV to Sian now - or call ************* Or connect / like to see more roles like this at: *********************************** Please follow us on twitter @erinassociates for similar roles Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
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