Complex Needs Coordinator

Recruiter
CREATIVE SUPPORT
Location
Wigan
Salary
Up to £22,427pa based on experience
Posted
05 Oct 2017
Closes
04 Nov 2017
Sector
Charity
Contract Type
Permanent
Hours
Full Time

Creative Support, a not-for-profit provider of social care services, is pleased to be working in partnership with Wigan Council to provide a new Community Resilience and Wellbeing Recovery service, a preventative tenancy related and well being support service supporting approximately 500 people. The service will provide time-limited support to people with a range of support needs including mental health issues, learning disabilities, drug and/or alcohol misuse issues, older people, young people with complex needs and people who are homeless or at risk of homelessness. The service will be based at three Bases, ensuring we can provide an accessible support service in the community.

As a Complex Needs Coordinator you will work alongside our Complex Needs Manager to coordinate the provision of outcome-focused, targeted support at one of the three Community Bases based in Wigan, Leigh or Platt Bridge. You will be responsible for managing referrals and assessments and you’ll be tasked with deploying staff to maximise user engagement, support provision and timely move on. You will oversee the provision of a highly responsive service that enables service users to develop and maintain essential life skills and focuses on empowering people to develop the confidence to live independently in the community.

You will seek out new opportunities for partnership working, ensuring people have access to services that are beneficial for their emotional, physical and financial wellbeing both at the Community Base and in the wider community. The Base will provide a community interface for the service where service users can access a range of services including drop-in advice and guidance, resources and signposting, computer facilities, planned workshops, activities and peer support networks.

As a manager you must have a professional approach with the ability to supervise, coach and guide the staff team to deliver a consistently personalised service. You will need excellent written and verbal communication skills. A relevant social care qualification is desirable and experience within a community-based support service is essential. You will have the ability to maintain excellent records and meet monitoring requirements as set out by the Council.

Our range of benefits to ensure job satisfaction includes:

  • Guaranteed Contracted Hours
  • Free life assurance
  • Pension with company contribution
  • A range of employee discounts

Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well established and supported local work force.

We do not accept CV’s as a form of application, applicants must submit a completed Creative Support application form which can be requested or downloaded via the listed methods. An enhanced DBS check is required for which we pay for. Creative Support is not a recruitment sourcing agency, all employees are directly employed by our organisation. We do not accept cold calls or sales/marketing contact from recruitment candidate sourcing/advertising agencies. Upon receipt of your application we will email you a confirmation of receipt. If you do not receive this confirmation email please contact us via telephone or email. Contact information can be found on our company website.