Technical Support Guru

Right Click Recruitment Ltd
£27k - £30k pa + + Bonus
02 Oct 2017
04 Nov 2017
Contract Type
Full Time
IT Technical Support Guru £27,000 - £30,000 + Bonus Chester We are working closely with a very successful, rapidly growing, entrepreneurial business that is looking for a highly capable Technical Support Guru to support the head office and call centre operations providing hardware and software related desk top and wider infrastructure support. Working as a key member of the IT team, this role is central to the company's success as they continue to grow. This role has full responsibility for the full end to end technical and desk top support for the company covering the full lifecycle from provisioning and setting up new users to supporting existing users in all technical aspects and introducing new technology into the business in line with business needs. You will be the point of contact for all support issues and will interact with employees at all levels to enable them to get the most out of the technology they need to excel. This is a varied, hands on role that will give you full exposure across the business and enable you work with the latest technology. To succeed in this role you will have a strong background from within a similarly broad technical support role - ideally from within a fast growth environment that has a strong reliance on technology. You will have a very strong customer service ethos and will be used to working to tight time scales and demanding internal service levels. You will have a comprehensive understanding of Windows and Mac platforms, MS Exchange and Office365 and strong infrastructure and networking skills. Zen/Citrix knowledge is also required for this role - and Linux and Sophos experience is highly desirable - but not essential. What is essential, however, is your positive and enthusiastic outlook. You see our client knows that attitude is contagious. The question is; is yours worth catching? To find out more about this role please apply online and we will be in contact with all applicants to update you on the status of your application. For the purposes of this advertisement RightClick is providing the services of a recruitment consultancy. RightClick - Recruitment that revolves around you. WHEN IT'S RIGHT THINGS JUST CLICK
This job was originally posted as