Junior IT Support Engineer - Prestigious Hedge Fund - Knightsbridge

Haigh Associates
United Kingdom
25,000 - £30,000
02 Oct 2017
04 Nov 2017
Contract Type
Full Time
Junior IT Support Engineer - Prestigious Hedge Fund - London Haigh are partnered with a very prestigious Hedge Fund, employing 200 staff across London, Boston, Singapore and Hong Kong. Known for employing exceptional portfolio managers, traders, analysts, mathematicians, data scientists and technologist. They are looking for a bright and intelligence Junior IT Support Engineer to work under and exceptional Head of Infrastructure and Support individual. Key responsibilities: - Fixing desktop and laptop issues - Solve application issues including Microsoft Office and 3rd party applications - Logging incidents and problems in our internal ticketing system - See issues through to completion within the SLAs - Adhere to escalation procedures, promptly allocating unresolved calls as appropriate - Keeping tickets and stake holders updated on the status of outstanding issues - Resolving Video Conferencing and AV issues - Further involvement on more complex Infra projects This company have an excellent reputation and one of the highest staff retention rates in Financial Services. They have had no one leave their technology team for the last 4 years! Currently a team of 12. - Salary - £25,000 - £30,000 - Various benefits including private healthcare, gym membership, pension etc - Bonus averaging 20% For more info please apply.
This job was originally posted as www.jobsite.co.uk/job/959237602