Product Manager

Michael Page Marketing
£40k pa
03 Oct 2017
03 Nov 2017
Contract Type
Full Time
An exciting opportunity for a Product Manager to join the team of this Gloucester based FS business. Client Details A Gloucester based FS business seeking to engage a Product Manager. Description The role: The Payment/Debit Card Product Manager will report to the Senior Manager for Overdrafts and Payments and will be a member of the Overdrafts and Payments team (4 people in total) as well as a member of the wider PCA team (16 people in total). The role will be heavily focused on debit card management and be responsible for product managing all the debit cards for personal current account customers. The role-holder will also assist with management of the payments business which could include BAU activities and support on more strategic projects as the client evolves . Responsibilities: *Managing the technical structure of debit cards to ensure our products continue to work in the way the business and customers expect them to, and that any changes made are implemented effectively * Managing the wider relationship with Visa (while typically focused on debit cards, Scheme Manager responsibilities may include other Visa activities that the Debit Card Product Manager is not directly responsible for). * Delivering financial targets for debit cards, including forecasting, regular monitoring of performance, identifying issues and delivering actions to address any short falls *Developing and using deep customer and market insight to identify, construct and deliver compelling customer propositions that contribute towards the commercial performance of the business *Ensuring that the product range remains relevant to the customer and competitive in the market, especially in the face of evolving payments technology *Identifying, mitigating and tracking business, operational and financial risks. * Understanding the impact of regulatory change, ensuring product compliance, and overseeing operational changes required * Working collaboratively with key stakeholders across the business (e.g., marketing, finance, IT, business change, other product areas) Profile The successful candidate for the role of Product Manager will: - Have management experience of debit cards and preferably experience of payment systems e.g. Faster Payments, BACS, CHAPS etc. *Have experience of commercial activity in retail financial services, preferably with some current account/transactional banking experience *A track record of delivery in large and complex environments and the ability to deliver key projects in accordance with direction set by line manager * Be passionate about the customer and creative in how to continuously improve the experience the products deliver. Job Offer £35-40000 + benefits
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