Training Coordinator - Single View of Stock

United Kingdom
02 Oct 2017
03 Nov 2017
Contract Type
Full Time
Selfridges is a social centre where everyone is welcome. We surprise, amaze and amuse our customer's everyday by doing the unexpected, celebrating those special moments and inspiring one another. We are the destination for the most extraordinary customer experience unrivalled with products and services ranging from high street to high end.

In this exciting, fast paced supportive role you will provide accurate and timely information, tools and coordination which support the SVS training team agenda and priorities.


Based in our Wigmore Street offices you'll provide a unique and tailored service in our Single View of Stock Work stream to customers internally and externally, going beyond the ordinary to create memorable interactions and deliver. Our customers expect extraordinary service delivered by people with a genuine passion for what they do and to share their unparalleled level of knowledge whilst taking enormous pride in maintaining our exceptionally high standards.

This role ensures that SVS training tools and processes are professional, accurate, effective and to the highest standard. It is a role which supports the SVS training activity across the business and liaises with a range of stakeholders and the wider SVS team. It requires someone with excellent attention to detail, numeracy, organisational and excel skills who is able to work with time demands and deadlines. An interest in Training and Learning and Development in particular, an understanding of training planning and booking, and a pro-active, solution driven approach are essential.


Your passion and confidence will set you apart and while consulting with internal and external stakeholders. you'll take real pride in delivering a personalised and professional service. You'll have genuine passion for training and out with a natural curiosity to discover and explore more about this work stream to share with others. Bringing your personality to the service experience you will always look to genuinely connect with your customers while thinking creatively to bring your ideas to life.

Your time will be split between Managing Training collateral, supporting documentation for Projects and Releases, providing a range of tracking and reporting tools for SVS and the wider business and coordinating and maintaining budget accuracy for all SVS Training spend. You will have excellent organisational skills and good attention to detail and the ability to mulit task, handling multiple priorities.


Extraordinary experiences are not only for customers, but team members too. We offer all team members the chance to be a part of something unique where they can enjoy careers that provide inspiring experiences, exciting challenges and great benefits.

They also know that Selfridges is committed to developing its talent, which allows for a wide scope of amazing opportunities as the business continues to grow. Whether you are a Values Ambassador, Green Warrior, a member of the Work it Lab or you get your fix for fashion by taking part in our internal shows, there are many ways to show and develop your talent.

Living our Values is essential to the way we work day to day, encouraging greater social responsibility amongst our team members. From our Project Ocean campaign to Bright Young Things, we are focused on a long term approach to sustainability by buying better and inspiring change.

This role's key benefits includes

35 days holiday including bank holidays, potential for performance related bonus, private healthcare cover, subsidised gym membership offer, season ticket loan, cycle to work schemes, pension contribution and not to mention a generous staff discount!


Selfridges is a shop run on imagination: a place where the world's most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other.

The story began when Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 1909.

The founder's spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business, which now includes two stores in Manchester, one in Birmingham, plus and the Selfridges App which both deliver to over 130 countries.

In 2016 Selfridges was the first ever store to be awarded the title of 'World's Best Sustainability Campaign by a Department Store' at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. For an unprecedented three consecutive occasions in a row (2010, 2012 & 2014) Selfridges also won the coveted 'Best Department Store in the World' award, underlining its place at the forefront of retail.

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