IT Technician

Recruiter
Cogent
Location
Chester
Salary
£25,000 plus pension and life insurance
Posted
30 Sep 2017
Closes
03 Nov 2017
Contract Type
Permanent
Hours
Full Time
IT Technician Would you love to join an employee focused business where you'll be given the opportunity to utilise your superb IT skills and further develop your career? If you're experienced in first line IT support and have superb problem solving and communication skills, then keep reading to uncover an amazing opportunity! Who will I be working with? Cogent is one of the UK's leading suppliers of bovine genetics and operates the UK's largest bull stud. The award winning company brings innovation to breeding and offers a complete range of solutions to deliver improvement on farms. Founded in 1995, the company has since developed a global presence exporting products to more than 40 countries, with a workforce in excess of 120 professional team members, and a head office located in Cheshire. So, what will the role of IT Technician entail? Reporting to the Business Support Manager, as the IT Technician, you'll be responsible for providing first line IT helpdesk service to all internal and external staff and act as a proactive network administrator. Your duties and responsibilities will include although not be limited to: - Logging, responding and actioning all IT service requests - Escalating issues to second tier support - Maintaining the 'standardisation' platform and subsequent documentation and asset register - Assisting in the project management of all new installations or upgrades and engineering related solutions for various project and operational needs - Rebuilding or installing new workstations / servers, and configuring hardware, peripherals, servicers, settings, directories, storage, etc. - Repairing and recovering from hardware or software failures - Undertaking daily backups and maintaining a secure network - Developing and delivering end user training to a variety of audiences - Identifying and recommending improvements - Supporting business based applications - Configuring meeting rooms for technical requirements - Purchasing hardware as required and reducing supplier costs What will I need to be considered for this IT Technician vacancy? - Previous experience in first line software and hardware support and network administration - A good understanding of Windows Operating Systems, Active Directory, Microsoft Office and SharePoint - Excellent problem solving skills - Superb customer service skills with the ability to react to needs promptly - Proactive approach to work with the ability to work independently - Ability to build positive relationships and work efficiently as part of a team - A valid UK Driving Licence Formal IT qualifications and knowledge of Microsoft Dynamics Navision would be advantageous although not essential. What will I receive in return? You'll be joining a reputable business with a friendly and refreshing culture where you'll be able to apply your expertise and skills and be encouraged and supported to further develop your career. Salary: £25,000 Enhanced Benefits: Annual leave entitlement of 21 days plus bank holidays, rising to 23 days plus bank holidays after 12 months, along with pension and life insurance. Contracted Hours: 37.5 hours per week Hours of Work: Monday to Friday 8.30am - 5pm. Flexibility will be required to meet business needs. Contract Type: Permanent Location: Tattenhall, near Chester. Extensive travel within the UK and potentially overseas will be required from time to time, including being away for several days at a time. All applications to be submitted online, and strictly no agency calls or agency CV submissions. This IT Technician vacancy is advertised by JVP Jobs on behalf of the employer Cogent. At JVP Jobs we believe in providing complete transparency for you the job seeker to help you make informed decisions. By applying for this role you are submitting your CV directly to our above named client. Please note that we DO NOT operate as a recruitment agency, all applications will be reviewed directly by the employer Cogent, and should they wish to progress your application further they will be in contact with you. Feel free to visit JVPJobs co uk to access CV and interview tips, apply for advertised vacancies, and set up email job alerts.
This job was originally posted as www.jobsite.co.uk/job/959227412