Junior IT Support Engineer

DK Recruitment Ltd
30 Sep 2017
03 Nov 2017
Contract Type
Full Time
My client are looking for a Junior IT Support Technician to join their team and start ASAP Main duties will include: * Offer support and resolve any system issues * Develop an in-depth understanding of the business needs and expectations and ensure that the systems are configured in line with these requirements * Ensure that incoming calls are answered promptly and professionally on a daily basis ensuring that all technical queries are responded to * Ensure all communication both written and verbal is professional, accurate and conducted in a timely manner. * Accurately process updates and amendments to the application tools to ensure that information provided to the customer is accurate and up to date. If you are a graduate or have recently completed an IT A Level and: * Have an aptitude for IT applications and their support * Be an excellent communicator, both written and verbal Have an excellent understanding and enjoyment of customer care * Have the ability to prioritise and manage several different tasks at once Please apply below or get in touch on ************ for further information
This job was originally posted as www.jobsite.co.uk/job/959230504