Support Analyst - Application Support

Adesse Search Limited
Up to £26,000 + excellent benefits
29 Sep 2017
03 Nov 2017
Contract Type
Full Time
Support Analyst - Application Support / Software / Hardware / Technical Support Support Analyst - software / hardware / technical support. Rapidly growing, innovative software provider is seeking an ambitious Support Analyst to join the team. There are fantastic promotion opportunities available for the right individual and a great team environment. Salary is to £26,000 plus excellent benefits, including pension, critical illness cover, 25 days' holidays + Bank Holidays Support Analyst role - Working closely with the Development team to support software applications - Working on a cutting edge platform and world class software - Investigating, diagnosing and resolving technical problems - Providing 1st & 2nd line support - Problem & incident management - Debugging & fixing issues - Liaising with the customer account managers, support team and developers - Enjoy using your problem-solving abilities to find solutions - Developing your knowledge and deciding where you want to take your career Support Analyst Background - Some Support experience in a commercial environment (Windows Server) - Ability to be customer-facing and build rapport with customers - SQL Server databases - VMWare, Office365 and Cloud exposure - Excellent problem-solving ability - Ambitious and enthusiastic - The company This is a great way to kickstart your career with fantastic promotion opportunities, with a supportive employer. Based in really nice offices, based just outside of York, with a tech-focused, vibrant team and a strong, well-regarded product. Please get in touch for a chat about this role. Support Analyst Adesse Search acts as an agent for this vacancy.
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