IT Support Engineer

Bristol (City Centre)
£17,792 - £19,701 pro rata per annum (dependent on relevant skills an
30 Sep 2017
03 Nov 2017
Contract Type
Full Time
1st Line IT Support Engineer

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1st Line IT Support Engineer (Ref: SUS2264)

c. £18,000 - £19,500 pro rata per annum

(dependent on relevant skills and experience)

15 hours per week – based in central Bristol

Looking for a part time IT role without weekend working and overtime? Do you want a chance to develop your skills and work your way up to 2nd line or beyond? We now have a fantastic opportunity to join a small, friendly team in the heart of Bristol, working for a values driven organisation of passionate people.

This role will play a key part in the continued support of our information systems, by providing high quality first-line support to our staff.

You will have previous experience in a similar role having worked with at least MS Windows 7 in domain networked environment and have used IT ticket based systems previously. With good verbal and written communication skills and excellent problem analysis and problem solving skills, you will have good time management and prioritisation abilities and a knowledge of IT laptop and desktop hardware. A commitment to the ideals of sustainable transport would be an advantage.

We are looking for an IT Support Assistant to work 15 hours per week, ideally covering both Tuesdays and Wednesdays in shifts covering 8.30 – 5.30. There could be some flexibility for the right candidate and occasional hours outside the normal pattern may be required with notice. Whilst the focus is on offering great first line IT support to 650 staff across the UK over the phone and email, there are also opportunities to get exposure to Microsoft Exchange, Microsoft SQL Server, VMware and Veeam Backup & Recovery

Closing date for the receipt of completed applications is Wednesday 1 November 2017. Interviews will take place in Bristol on Friday 10 November 2017.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community

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