IT Support Officer

Bristol (City Centre)
£21,965 - £24,586 pa doe
30 Sep 2017
03 Nov 2017
Contract Type
Full Time
IT Support Officer

When registering to Totaljobs you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

IT Support Officer (Ref: SUS2263)

£21,965 - £24,586 per annum

(dependent on relevant skills and experience)

37.5 hours per week – based in central Bristol

This role will play a key part, working with the IT Support Team Supervisor, in delivering an excellent IT Helpdesk Service function, working with the rest of the support team to meet and exceed agreed KPI’s as part of the IT Action Plan.

Educated to degree level or equivalent or with relevant IT training, you will have previous experience in a similar role with broad experience of IT support services through management and completion of support tickets, ensuring quick fault-finding and resolution. You will have excellent verbal and written communication skills, excellent problem analysis and solving skills, good time management and prioritisation skills and the ability to progress projects in an efficient manner. You will have systems administration experience of at least MS Windows Service 2003 onwards and knowledge of service tickets, installation and configuration of MS Office 2010 or higher, networking technologies, workstation hardware, Windows deployment via WDS and general first and second line IT support. A commitment to the ideals of sustainable transport would be an advantage.

Closing date for the receipt of completed applications is 9am Thursday12 October 2017. Interviews will take place in Bristol on 20 October 2017.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community.

This job was originally posted as