Senior Manager Commercial and Retail Analytics

Recruiter
DIXONS CARPHONE
Location
United Kingdom
Posted
29 Sep 2017
Closes
03 Nov 2017
Contract Type
Permanent
Hours
Full Time
The Role

The Senior Manager – Commercial and Retail Analytics is responsible for setting the strategy and approach for how we maximise data coming from all Retail journeys: including digital assisted selling, behavioural analytics, store operations and performance metrics as well as working across functionally to lead analyses to extract strategic insight from customer data including defining and managing all rhythms and routines, agreeing and sourcing data inputs, identifying business opportunities to influence and shape decision making

You will:

  • Creation and on-going development of assisted sales analytics strategy
  • Collaboration with wider teams to agree, source and normalise data inputs
  • Development and running of analytics templates, rhythms and routines
  • Trend and performance analysis
  • Identification of actions and interventions to respond to data trends
  • Stakeholder engagement to agree and embed recommendations and actions
  • Measures performance impact and ROI


You will need:

  • Proven experience to lead the analytics strategy and approach for a large retailer (ideally 5+ years)
  • Exceptional skills in all data analysis systems and platforms including SQL, Excel, Google Analytics
  • Ability to independently manage data rhythms and routines
  • Ability to lead in the analysis of multiple complex data sources to identify trends, recommendations and actions
  • Strong stakeholder management and influencing skills to socialise and embed recommendations to drive business improvement
  • Ability to collaborate with multiple wider teams and analytics experts to agree analytics strategy and source required data inputs
  • Excellent communication skills and the ability to distil complex data insights into simple, digestible business messages: to be presented at annual planning meetings, on-going senior stakeholder engagement
  • A passionate, dedicated to implement process improvements which deliver consistent and unparalleled customer service
  • Ability to work to long term deadlines as well as being able to react quickly and change priorities in order to meet business or 3rd Party demands
  • Ability to take on a simple brief and develop into a clear approach and plan to drive our analytics delivery


Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.

It’s an exciting time to join us and find yourself a place in our growing success story, apply now.


Main Details and Responsibilities

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This job was originally posted as www.totaljobs.com/job/76267019