ICT Applications & Solutions Analyst x2

Havas People
30 Sep 2017
03 Nov 2017
Contract Type
Full Time
ICT Applications & Solutions Analyst x2 Location: Trowbridge Salary: £33,428 Closing Date: Sunday 08 October 2017 37 Hours per week Closing Date: 8 October 2017 Interview: TBC The Selwood Housing Group is an award winning diverse organisation covering affordable housing, home ownership, repairs and tenant support. We hold a housing stock of over 6,000 properties and are currently growing at the rate of around 200 new properties per year. Our goal is to ensure our homes and communities are great places to live, this requires a dynamic team who share our high standards and belief in customer service excellence. It's a great time to join us! As the ICT Applications & Solutions Analyst you will become part of an ambitious programme of change and an expanding department. Ahead is a complete rebuild of our infrastructure, investment in our data services to improve business intelligence and a portfolio of change to our application layer. If you would like to be part of our journey you will need to demonstrate a minimum of three of the following: - A recognised IT qualification at HND level or higher, or similar vocational qualification - 3+ years' experience in an applications analyst or similar role, combined with 2+ years' experience in an It support role providing a 2nd and/or 3rd line service directly to end users. - 5+ years in a technical role outside of ICT using transferrable skills including problem solving and customer service, combined with 2+ years' experience in an IT support role providing 2nd and/or 3rd line service directly to end users. - 5+ years' experience in a support role providing a 2nd and/or 3rd line service directly to end users. - A relevant advanced professional qualification such as MCSE or ITIL expert or above - Clear evidence of continued dedication to ongoing personal development resulting in significant measurable self-improvement You will evidence excellent interpersonal and communication skills, have a positive and enthusiastic approach to challenges, be able to work independently and possess good emotional intelligence. The role will stretch you and challenge you to deliver these activities, and much more: - Participation in strategy workshops - Actively seeking our new opportunities resulting from emerging technologies - Improving capabilities and effectiveness of applications and solutions - Assessing, analysing, and developing documents and implementing technical changes - Assisting with project management activities - Investigating and resolving problems - Championing use of the CMDB - Responding to non-standard service requests - Assisting with procurement processes and the administration of assets - Security administration tasks - Provision of guidance on the use of appropriate methods and tools - Provision of coaching and training to customers In return you will join a friendly and dedicated team with great benefits which include: - A competitive basic salary - 27 days holiday with the opportunity to purchase more - A location 2 minutes' walk from Trowbridge rail station and town centre - Generous employer pension contributions - Flexible working hours - Discounted childcare vouchers - Discounted gym membership - Cycle to work scheme For more information and apply,please visit our website on the apply button below.
This job was originally posted as www.jobsite.co.uk/job/959221514