Italian Speaking Service Desk Agent

Hays Talent Solutions
Milton Keynes
£9.00 - £10.22 per hour + Holiday Pay
29 Sep 2017
03 Nov 2017
Contract Type
Full Time

Italian Speaking IT Service Desk Agent - Must Speak Italian

Do you speak Italian and English? Are you looking to work in a position that allows you to make the most of your Italian language skills in a business environment?
Our client have a thriving customer service centre in based in Milton Keynes, it is the hub of business support and offers technical IT support to a range users. One of the UK's leading IT service providers has successfully reached out to supporting the European market, and require fluent Italian speakers to join their team as a help desk agent.

This role is an entrance into the world of IT. therefore basic IT skills are require, along with a passion to deliver great service and to support other businesses. You will represent a high profile client, and will be speaking to agents over the phone and email predominantly in Italian, therefore you must be able to speak Italian fluently and to a business level. This role will suit native speakers, or those possessing dual language skills and have experience in working in customer service and or an interest in IT.

Successful applicants should have at least 6 months experience working in a customer service role, and must be IT literate and able to speak confidently over the phone and respond to emails in a professional manner. The following skills would benefit your application:

  • Customer Service Driven
  • Basic IT skills
  • Good Telephone Manner
  • Must be able to speak Italian to a business level
  • Must be able to read and write in Italian to a business level
  • Able to understand time restraints and respond to queries within allotted time frame

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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