Improve our customer experience through data analysis, optimization and your love of sports.
William Hill takes hundreds of thousands of sports bets online every day. The traffic behind these bets runs into the millions. Analysing vast amounts of data, our Senior Digital Analysts make the difference between average and excellent. William Hill first took bets in 1934, and by embracing innovative technology and using the latest tools and techniques, we continue to be a market leader and favourite with the punters.
Part of a growing Web Analytics team, you'll be sat at the heart of our Sports Operations, designing new reporting, analysing data and devising and implementing tests. Through your passion for sports you'll get into the mind of the customer. You'll be their voice to implement change and ideas within our business and contribute to marketing decisions.
Using Adobe Analytics Premium and Adobe Target, you'll identify, test and implement profitable improvements. The business will rely on you to take ownership of reporting Sportbook customer journeys and support the company's personalisation plans. You'll define conversion funnels and map customer journeys to find areas of customer struggle. Then put in place A/B tests and targeted promotions to maximise customer enjoyment.
This is a high profile role with excellent potential to showcase your skills and demonstrate the value you add to the business. You'll work with Data Scientists, CRM Analysts, Product Owners and senior stakeholders. You'll also be at the heart of cross-department initiative to make sure our customers not only have the best experience with us, but an individual and personalised experience too.
This role is based in London, providing the perfect opportunity to progress your career and take advantage of our investment into Digital Analytics. As well as an exciting career we also offer discounted rails cards, 25 days holiday and a flexible working environment.
Join us to find out about what really goes on #behindthebet.
This job was originally posted as www.totaljobs.com/job/76188821