Credit Control

Page Personnel Finance
£20000 - £22000 per annum
29 Sep 2017
03 Nov 2017
Contract Type
Full Time

Page Personnel are delighted to be working with a market leading property business in Glasgow to recruit a Credit Controller. This role is primarily focused around low value high volume credit control.

Client Details

Our client is located in the City Centre of Glasgow with one of the fastest growing business in the Property market.


The successful candidate will likely have the following responsibilities:

  • Effectively manage workload across portfolio
  • Adhere to all credit control processes and develop where necessary
  • Collection of all outstanding charges within lease terms and internal/external SLA's
  • Reduce aged debt through pro-active collection techniques
  • Minimise risk across portfolio through regular review and arrears management
  • Promote and develop relationships with key contacts throughout the business
  • Hold regular meetings/con calls with property managers/Surveyors to review client portfolios
  • Manage queries to resolution through investigation, reconciliation and escalation
  • Recommend appropriate action bailiff/legal/forfeiture and manage case to conclusion
  • Ensure al systems information is up to date and accurate and clearly demonstrates actions taken
  • Attend client meetings to discuss portfolio
  • Creation of required client reports
  • Manage payment plans/Hardship accounts

    • Recommend bad debt write offs and create bad debt provisions
      • Maintain mailboxes an d ensure all documentation is filed correctly
        • Assist in raising profile of credit control team with all departments
          • Assist cashiering team with allocation of monies and maintenance of accounts
          • Work collaboratively with other departments to ensure excellent service


          The successful candidate will likely have the following profile:

          • Good interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority
          • Maintains a positive attitude towards routine tasks
          • Accurate and exceptional attention to detail
          • Pro-active and enjoys working autonomously and as part of a wider team
          • Confident and assertive where required
          • Flexible approach to work
          • Team player who deals effectively with colleagues and clients
          • Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
          • Ability to remain calm under pressure
          • Exceptional organisational skills
          • Ability to achieve targets and strive for continual improvement
          • Good IT skills (Word, Excel, MS Outlook). Previous exposure of working on multiple platforms

            • Excellent communication skills, both verbally and in writing
              • At least 18 months previously working within credit control function
                • Good understanding of credit control procedures and techniques
                  • Knowledge of legal proceedings
                    • Property knowledge would be advantageous
                      • Knowledge working target driven environment

                      Job Offer

                      Our client has a competitive salary between £20,000-£22,000 with a benefits package

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