Deputy Head of Retail / Deputy Retail Manager / Catering Man

Start Monday Limited
United Kingdom
£40k - £45k pa
28 Sep 2017
03 Nov 2017
Contract Type
Full Time
Deputy Head of Retail / Deputy Catering Manager - South East London - Leading Venue - EXCELLENT SALARY! We are currently looking to recruit a Deputy Head of Retail to inspire and lead a large team for an accomplished food & beverage and hospitality company for one of their clients leading venues in South East London. They have recently undergone a major refurbishment and rebranding on their 40 food and beverage outlets. Your role will be to delivery consistent and exceptional standards across the retail business - exceeding agreed targets and continuing to grow the excellent service that is offered. You will be responsible for recruitment and retention, the development of team managers and front-line staff - providing inspirational leadership. You will also be commercially accountable for all aspects of budgets (P&Ls, budgets, forecasts) and analyse performance statistics. This role would suit a natural leader, with senior management experience - minimum 5 years a F&B management level. It is also essential that you have multi site and outlet knowledge and be positive and passionate about food! Responsibilities - Demonstrate knowledge of food and beverage operations with a focus on innovation, standards and market awareness - Achieve forecasted revenues in the retail operation whilst exceeding guest expectations - operational procedures and staffing to ensure improved customer service and cost savings. - Maintain day to day contact with the client/management to engender great working relationships - In conjunction with the Health and Safety advisor, undertake regular health and safety audits of the retail operation and direct corrective action if required. - Ensure full implementation of the companys food safety policy and procedures - Build, lead and manage an effective team with clear succession and development plans, ensuring measurable KPIs are set in line with business objectives Ideal Candidate - 5+ years experience in a retail environment Essential - Experience in an Arena, Stadium / fast paced beverage environment Essential - Experience in delivering quality fast food -Essential - Experience of managing via a complex matrix of operations within a contract environment Desirable - Industry Awareness Essential - To able to work unsociable hours i.e. weekends and late finishes - Strong leadership, communication and financial skills - Strong organisational and labour skills - Computer literate - A can do attitude - Motivated by a passion for quality and great service delivery - Creative in thinking and approach - Ability to deal with a wide range of people and departments - Standards and quality driven, hands-on management style - Effective team player - Assertive, calm, works well under pressure and meet strict deadlines So if you are a strong manager with the above skills and would like to develop your career within a forward thinking company then please call us or email a CV. The excellent salary will be disclosed on application. Our client is an equal opportunities employer. Due to the high levels of applications if you do not hear from us within 2 weeks your application has been unsuccessful
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