This vibrant Manchester hotel boasts 252 rooms and suites amid the bustle of the city centre. An attractive venue for concert goers being across the street from the Manchester Arena, as well as offering modern on-site dining and fitness facilities, as well as 7 spacious meeting rooms which hold up to 220Job DescriptionIf you want to take a lead in your future career within hospitality and are excited by delivering on our brand promises, creating bright spots and ensuring memorable experiences for our guests, then the Night Auditor role may be the perfect position for you!
The Night Auditor is responsible for providing efficient, prompt, trouble free, courteous service and security to guests in absence of departmental managers and limited staff during the nightThe main responsibilities of the Night Auditor include: ·Income Audit of day’s business including takings per audit checklist ·Reconciliation of income (payments, interface) · Identify, enquire and resolve shift cashier discrepancies ·Prepare the PMS & POS for end of day ·Is available to register, process and greet guests promptly ·Responds to guests requests for information about the hotel and its surroundings ·Allocates rooms and issues appropriate keys ·Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest ·Handles incoming guest room reservations ·Is fully conversant with the hotel reservation system The PersonThe ideal candidate must be a team player who is motivated to go beyond the guest expectations and who is able to take and give direction in order to achieve great success within their future with the Rezidor Hotel Group. Having a Yes I Can! approach to working life is essential for this position. The main requirements for the Night Auditor role are:·An excellent team player with strong communication skills, you will have a passion for delivering a great customer experience.·A positive and vibrant individual who is passionate about hospitality and great guest service·Previous experience within a Night Auditor / Hotel Receptionist role is Preferred ·To be opportunity driven and to take a leading role in their career·A strong personality with a passion for development of standards and guest serviceInterested? We'd love to have you on board….. We grow talent, talent grows us!If you have the spirit, flexibility and confidence to make a difference, please click apply? This could be the opportunity to start your career at The Rezidor Hotel Group, one of the world’s largest hotel groups.Prior to commencing employment, applicants must have a right to work in the UK and must be able to provide evidence of this.
This job was originally posted as www.caterer.com/job/76175902