IT Service Desk Analyst

St John Ambulance
United Kingdom
Up to £27,000 per annum
29 Sep 2017
03 Nov 2017
Contract Type
Full Time
St John Ambulance is currently seeking to recruit an IT Service Desk Analyst for its National Headquarters.

This role will form part of the IT Service Desk function, acting as the first point of contact for members of the St John Ambulance community requiring IT support. Resolving reported support requests to the end users satisfaction, using approved methods, tools and procedures and in accordance with the agreed timescales published within the SLA.

The role will require variable start and end times according to the IT Service Desk rota to meet the needs of the organisation.

Candidates should have previous experience of working on an IT Service Desk, and good knowledge of the ITIL processes.

Closing date: 11 October 2017

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