Technical Sales Support - JNCIA

IQ Telecom
£35k - £40k pa
26 Sep 2017
03 Nov 2017
Contract Type
Full Time
Technical Sales Support - Technical Consultancy

Department: Technical Services Reporting to:Solutions Architect

Are you looking for exposure within a multi-vendor environment?

My client, a technical consultancy company and Juniper networks partner, are looking for someone with broad technical knowledge (networks/data centre background) to sit between the solutions architect and sales. The role will be supporting the internal sales staff, helping and enabling them to sell their range of technical solutions & services.

Duties and Responsibilities:
*Responsible for supporting the sales force and customer base
*Translating customer requests in to equipment lists
*Attend vendor training courses both on and off site
*Achieve & maintain vendor certifications as required
*Working on requests from other Hardware Group offices
*To keep updated with current product ranges.
*Demonstrate enthusiasm for change
*To be highly committed and self-motivated with a desire to contribute to the success of the business
*To work on requests presented on the internal Helpdesk by Sales staff and provide updates in a timely manner.
*To add new parts to the internal systems in as required.
*Process RMAs as part of the sales/customer satisfaction process.
*Under direction, assist other pre and post-sales team members when necessary.
*You may be required to undertake other general duties / reasonable requests, as required by the business, details of which will be provided at time of the request.

Essential Qualifications/Experience:
*Must have or working towards JNCIA Certification
*Understanding of data centre technologies and principles to include switching, routing, security, compute and storage.
*Ability to report clearly on events both verbally and in written form,
*Effective communication, interpersonal, organisational and customer focused.
*Ability to work under pressure.
*Full current driving license - The role is office based from the headquarters, but there will be cause for travel to customer sites and other company offices.
*Good attention to detail.

Desirable Qualifications / Experience:
*Knowledge of our range of authorised and competitive vendors.
*Good working knowledge of Microsoft Office
*Exposure to the complete portfolio of Juniper products and services

If this sounds like you then either call Anthony Goodstadt on ************ or email your CV to *********************************

IQ Telecom is acting as an Employment Agency in relation to this vacancy.
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