Digital User Researcher Senior

Accord Marketing Ltd
United Kingdom
£500 p day
26 Sep 2017
03 Nov 2017
Contract Type
Full Time
Digital User Researcher Senior - 2 months - £450-500/day LTD - Whitechapel, London.


*Security Clearance: BPSS + DS*

Planning, designing and conducting in-house usability testing sessions to support the design and development of digital services. Leading the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing; Conducting in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, research, and other approaches to ensuring the user need is fully understood in the service design). Working with Service Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material; Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction; Presenting findings and related design/business recommendations and customer insights to senior decision makers.

Experience Required:
*An understanding of open source.
*An understanding of some of the benefits and challenges of reusing code.
*An understanding of how government works, particularly with regard to procurement and processes around creating services.

Key Tasks:
*An understanding of what is required in order for teams in government to reuse existing code.
*What business processes might have to change.
*How important is discoverability.
*SLAs, Support models.
*How would this fit in with existing processes (e.g. spend controls)
*A prioritised list of work we can do to address those requirements.
*Possibly including outlines of some Alphas to test the results.
*An outline of what would be involved in making code reusable: What would the model of reuse be.
*How would the standard of the code be assured?
*How would it be maintained?
*Evidence and business cases to take the work forward.

For more information please contact Ashleigh Hamilton

This job was originally posted as