CRM Database Executive (12 FTC)

Blue Legal
United Kingdom
Up to £35,000 per annum
30 Sep 2017
03 Nov 2017
Contract Type
Full Time

The Company:

A leading professional services firm based in the Southwest is looking for an experienced CRM Database Executive to the join the team for a 12 maternity cover contract. This role reports in the CRM Database Manager.

The Responsibilities:

·Ensuring client / target contact data is correct and regularly maintained on InterAction

·Increase the quality of contact data held within InterAction by implementing and updating processes including data cleansing, de-duplication and archiving

·Provide data steward and standard database housekeeping services, working in conjunction with the Data Quality Specialists (DQS) team

·Promote the use of InterAction as a single, centralised source of client and targets contact data, provide coaching and advice and promoting a 'best practice' approach

·Working closely with the Client Development Director, Business Development Managers, Group and Sector Leaders to monitor progress of the Sales Pipeline by providing key performance indicator reports.

·Work with key individuals to help provide a strategic focus for client relationships and help drive these forward using InterAction

·Review and discuss monthly InterAction metrics and drive usage with Business Development Managers and fee earners

·Contribute to raising internal profile and internal awareness of InterAction, demonstrating to others the benefits of using InterAction in their daily work

·Ensure that InterAction works alongside and, where possible, integrates seamlessly with the firm's other management systems to produce the most valuable and effective results

·Identify and evaluate potential database enhancements, including other software application modules and software updates

·Research and track new initiatives, new methodology and monitor 'best practice' approach amongst other professional service firms

The Candidate:

·Degree educated or equivalent

·Previous legal or professional services experience

·Extensive knowledge of CRM databases.

Please e-mail your CV and covering letter in the strictest confidence to lauren.hobbs@

Once you have sent your CV, feel free to telephone me on 0207 118 3003.

Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.

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