Product Account Manager - ITSM

Verelogic IT Recruitment
United Kingdom
From £80,000 to £90,000 per annum Car Allowance, Pension, Health Care,
30 Sep 2017
03 Nov 2017
Contract Type
Full Time
At our client, transformation is everything. It’s how they bring IT to life for more than 20,000 customers worldwide— 82% of the Fortune 500 to be exact. And it’s what energizes their more than 6,000 employees to bring meaningful change to businesses and lives, especially their own.

They are not new to IT solutions, but their attitude is. They have the clout of proven market leadership. But they also have the energy, optimism, opportunities, and private financial backing that makes them feel—and act—more like a start-up that knows no limits.

For you, that means the chance to do more and be more—not only making incredible things happen with technology but also reinventing our client’s business right now.

A career that expands your mind and your horizons. Peers who inspire you, drive you, support you, and make you laugh out loud. An environment that fosters individuality and personal growth. All at a company that is committed to leading the industry in the delivery of digital services for business transformation.

High-Profile, High-Visibility Clients Seek Experienced Product Account Manager for Long-Term Partnership

Our client is looking for a dynamic Product Account Manager who can not only keep up with but also drive market demand for our client’s flagship ITSM portfolio: Our client’s own products (Remedy, RemedyOnDemand & RemedyForce, (in partnership with Salesforce) This is highly visible role working with our client’s most prestigious enterprise clients and new logo accounts.

Ideal Qualities and How You’ll Put Them to Use

·You like controlling your destiny, so you’ll own the full sales cycle. You’re up to the challenge of strong pipeline generation, execution, and acceleration through each stage to close.

·You’re more than adept at accurate forecasting and territory planning. You won’t settle for less than meeting quarterly and annual sales objectives—in fact, you exceed them.

·You have a deep understanding of our customers’ pain points and you know how their products uniquely address them.

·You’re a natural negotiator, especially when it comes to internal dynamics—you can leverage all facets of the business, including inside sales, pre-sales, sales leadership, partners, best practices, marketing, and more.

·You have C-level influence to enable our client to be viewed as a trusted advisor.

·You’re able to strengthen our client’s access to decision makers and develop the business network organicall.

·You can build trust internally and externally by acting authentically and with integrity.

·You keep up with current business practices, you value strong leadership, and you have insatiable curiosity for industry trends.

·You thrive in a multi-faceted company staffed by objective-driven colleagues.

·You bring an energy and spirit of innovation to everything you do. You know that being creative and being analytical aren’t mutually exclusive.

·You’re always looking for a new opportunity, and you’ve never met a ceiling or a closed door.

·You enjoy traveling to spend time with your key customers and internal stakeholders.

The Experience You’ll Bring

·You’re known as a subject matter expert in ITSM, or you’re a proven sales account executive who loves learning new technology.

·You’re a product evangelist, and you’re well-known in social formats.

·You know that being a brand ambassador is more than a marketing tool—it’s a sales portal.

·You’re ITIL®-certified or you soon will be, and you can be an active contributor to the ITSM community.

·You’re a well-educated, well-spoken communicator who can give a knockout presentation to any audience.

·Your C-level contacts are enviable. People like you because you’re honest, direct, and persistent without being pushy.

·You are inquisitive and love building new relationships to create champions and identify economic buyers in new


·You know that competition is thrilling, and that the basis of healthy competition is integrity.

·You have an entrepreneurial spirit and a start-up mentality with demonstrated experience negotiating with enterprises of all sizes and verticals.

The Experience our Client offers

·Our client is #1 in Service Management, and they can provide you with the product knowledge you will need to develop an outstanding pipeline and exceed your sales goals.

·They make you a part of an invigorating sales process with an average 70% close rate at first meeting.

·They have a commission scheme designed for high performers, with all the perks you’d expect and some that will surprise you.

·They hire the best performers in every area, people who are the perfect blend of competitive and supportive to help you succeed in your career.

·They offer uncapped earnings and our quotas are challenging but realistic.

·They make sales enablement worth an extra 10% of your salary in your first year to ensure your success.

·They’ve created a strong internal support network—from Pre-Sales through Sales Operations and Services Implementation.

·Our client wants its people to be the best in their fields, and they offer unbeatable training and growth opportunities.

·They are a meritocracy, and offer promotion opportunities based on performance, not politics.

·They give their employees outstanding benefits that allow you to make strategic choices for you and your family.

·The have created flexible workspaces that encourage creativity and teamwork—including work-from-home opportunities for those who want them.

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