Senior IT Support Analyst, 2nd Line Support, Server, Exchange, DNS
The main focus responsibilities include:
- Provide 2nd Line support for a challenging and busy environment across multiple sites
- Provide application support However
- Provide technical leadership and mentoring to other members of the small but busy support team
- In addition to liaising with internal users, the support team are responsible for dealing with client issues and those of external users of their system. Therefore applicants need to have some experience of front line support and dealing with a wide scope of user type in an efficient and friendly manner.
The Senior IT Support Analyst will be closely working with various teams, including different development teams, the QA team, and the infrastructure team, to evaluate and escalate or resolve issues as needed, therefore good troubleshooting and issue management skills are essential to be successful in the role.This new Senior IT Support Analyst position is based just north of Reading in the south of Oxfordshire and is easily commutable from Reading, Oxford, Wallingford, Didcot, Abingdon, High Wycombe, Wokingham, Bracknell, Thame, Newbury, Swindon, Faringdon and many more locations. So if this exciting new Senior IT Support Analyst opportunity is of interest, please apply now for immediate consideration!Senior IT Support Analyst, 2nd Line Support, Server, Exchange, DNS/DHCP, Active Directory
Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions.Haybrook IT Resourcing is Oxford’s leading IT recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position. Haybrook IT Resourcing Ltd acts as an employment agency and an employment business.
We value diversity and always appoint on merit.
This job was originally posted as www.cwjobs.co.uk/job/75436821