Insight Analyst

Strike IT Services Limited
United Kingdom
£40K per annum
26 Sep 2017
03 Nov 2017
Contract Type
Full Time
Insight Analyst required for a large organisation based in central London. Experience of the following is required: - Proven experience of managing and delivering customer insight projects to deadlines, using both quantitative and qualitative research methodologies from concept through to delivery. - Experience using mixed data sets to help inform strategic decisions, ideally in the design and delivery stages of mid-long term government contracts. - Knowledge and experience with a variety of research tools and practice, such as ethnography, written/photo/video diaries, card sorts, to capture experiences and enhance insight. - Experience designing research protocols - Experience identifying commercial assumptions. - Basic SQL knowledge (desirable) - Postgraduate qualification in professional market research, service design, psychology, or other related field, or demonstrable equivalent experience. - Qualification in research methods (desirable). Knowledge required: - Broad understanding of different customer insight methodologies, e.g. questionnaire design, sampling, fieldwork, customer profiling. - Statistical analysis skills - Understanding of research methodologies - Generalist Service Design knowledge - Confidence working cross-functionally in a bidding environment - specifically with financial and commercial teams, IT and digital teams, and Compliance and Audit functions - Ability to 'see the bigger picture' in product and service building and delivery - Working knowledge of project management methodologies, specifically Prince 2, Lean and Agile methodologies; and particularly on how Agile and Prince 2 methodologies interact. Please apply for further information.
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