Patient Services Coordinator

Synexus Limited
£19k to £22k + up to 30% bonus paid quarterly + be
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Are you looking to advance your career into the clinical trials space? Do you want to work for a leading multinational organisation, renown throughout the industry for its meteoric rise to success and dependability to deliver on global contracts across multiple therapeutic areas and phases? Are you looking to play an integral role in the future of medicine across the globe? If so, this may be the opportunity for you: This is an excellent opportunity for an administrator with an interest in the clinical trials or the pharmaceutical industry to play an implemental role in driving this organisation towards success. Package description Synexus has a great team of professional, smart and energetic people. We focus on continued professional development, engaging and supporting the team within inorder to reach the common goals of the business. We also offer a competitive benefits package consisting of, but not limited to, 25 days annual leave, Life Assurance, Private Health Insurance*, a Target Bonus Scheme, Childcare Vouchers, a Healthcare Cash Plan, an Employees Assistance programme and a high street discount scheme. * Dependent on role Main responsibilities As a Patient Services Coordinator you will provide administrative support to the clinical team on the site and play an integral part in the front and back office duties for the research centres. You will also support the patient services manager to achieve research centre objectives and targets and to drive compliance and process improvement initiatives. Your key accountabilities will be: * Training and developing staff on technology and department needs and objectives as directed by the patient servicesmanager * Striving for excellent customer service as per UK operational SLAs * Driving and monitoring team compliance with company quality framework, regulatory (GCP) legislation, guidelines and international standards * Ensuring facilities are operational and user friendly * Dealing with petty cash and other money transactions at centre level and ensure that this matches financial system expectations and seeking approval of cash transactions during the reconciliation process * Liaising with the business support assistant to seek approval of travel and accommodation for centre staff Ideal candidate As a successful Patient Services Coordinator, you will likely have: * A good level of relevant work experience in an office environment * Demonstrable time management skills and the ability to adhere to project productivity metrics and time lines * Knowledge of clinical trial process, clinical operations, biometrics, quality management, and systems applications to support operations * Working knowledge of the relationship and regulatory obligation of the industry * Strong interpersonal skills * The ability to analyse data, run reports and provide accurate data * Appropriate MS Office skills * Experience in quality assurance and audit Alternative Job Titles: administrator, receptionist, coordinator, administrative assistant, office work About the company [URL removed]
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