Helpdesk Engineer - Photocopier / Printers

Woodrow Mercer Group LLP
£23k - £24k pa + Bonus
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Job Title: Photocopier/MFD Helpdesk Engineer Location: Leeds Salary: £24,000 + Bonus scheme THE COMPANY This is an exciting opportunity to work for an award-winning document solutions organisation organisation in Leeds You will be working in a fast-paced but also quality driven service desk, providing a first-class service on all calls for clients customers. THE ROLE Reporting in to the Service Desk Manager, you will be responsible for troubleshooting machine errors over the phone predominantly on Ricoh, Toshiba, Kyocera and Xerox products. You will be the first point of call on customer queries and product issue and try to resolve the issues over the phone. KEY REQUIREMENTS * Experience on either or Ricoh, Toshiba, Kyocera or Xerox products * Excellent communication and Customer Service skills * Experience of servicing photocopiers/MFD's in a previous capacity ***APPLY NOW FOR IMMEDIATE CONSIDERATION***
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