Reed Technology
£30k - £35k pa + benefits
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
REED Technology are delighted to be working in an exclusive partnership with an award winning IT management organisation to recruit a Cloud Support Engineer. This role requires a candidate with exceptional IT security and Hyper-V knowledge coupled with an ability to deliver first class customer service. The Role - Responsible for addressing project issues across a range of clients - Delivering 3rd line support on MS Cloud related queries (Hyper-V) - Operating the ticketed queueing system - Advising on security queries to customers (i.e. Anti-Virus) - Delivering a high level of customer service on company products - Dealing with other customer service duties on an ad hoc basis Key Requirements - IT knowledge to 2nd line support level at a minimum - Impeccable customer service skills - Extensive knowledge of Hyper-V and virtualisation environments (essential) Why work for this organisation - Long term career opportunities are imminent - Accelerated growth in the Edinburgh team - Forward thinking technology approach - Supportive and professional working environment - Award winning company If this is the role for you, and you match the key requirements as set out above then we want to hear from you today. To discuss the role in finer detail then please contact Steven Parker on ************** Alternatively, please apply via this advertisement. Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided.
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