Infrastructure Technician Apprentice

QA Ltd
£6825 per year
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Employer Description: Our school motto (be what you are) represents our core philosophy which shapes each student's individual experience at Wells. This emphasis is why such a wide variety of students thrive here and we are able to tailor our programmes to every sort of individual. More importantly, it is why we are able to produce well-rounded students who go onto be successful individuals in society throughout their lives. We believe this is achieved by providing an accepting community, a wide range of opportunities, and the flexibility to adapt to each individual's needs. Key Responsibilities: - To assist with the running of IT services across the whole campus as directed by the IT services manager - To carry out first lime maintenance on PC based computer hardware and peripheral equipment - To carry out software upgrades, installation and maintenance - To assist with performing routine server operations such as user account maintenance and backup - To liaise with third party contractors where appropriate for the repair/replacement of faculty equipment - To take specific responsibility for certain routine procedures as agreed with the line manager - To operate the helpdesk as part of the support team - To follow procedures for recording, reporting, maintain IT related information and records - To take responsibility for AV (audio/Visual) equipment and the production of digital AV content for reaching staff - To assist in the maintenance of school websites and intranet content - To provide a supervisory presence in the IT centre when the need arises - To provide operational support for pupils, teachers and administrative staff in the use of software - To undertake work as reasonably directed by senior colleagues in the department Required Skills: - Knowledge and experience of Linux platform, Squid, Apache, would be advantage - Knowledge and experience of ISAMs educational management software would be advantageous - Knowledge and experience of MEAN stack web authoring would be advantageous - Knowledge and experience of Firewall configuration would be advantageous - Excellent inter-personal skills - a people person. - Committed team player and ability to work on own initiative. - Excellent communication skills - written and, especially, verbal - both over phone and in person. - Time management - ability to prioritise and multi-task. Important Information "QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce." Additional Information: Monday - Friday, 37.5 hours per week Future Prospects: Potential to progress to a Higher Apprenticeship.
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