Midland News Association Limited
£19,400.00 per annum PRO RATA (Actual: £14,680.00)
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
JOB DESCRIPTION FOR: IT CO-ORDINATOR LOCATION: STAFFORD + various locations across Cannock Chase district and Stafford Borough JOB TITLE: IT CO-ORDINATOR SALARY: £19,400.00 per annum PRO RATA (Actual: £14,680.00) HOURS: 28 Hours per week THE COMPANY: Our client service provides free, confidential, impartial and independent advice. They value diversity, promote equality and challenge discrimination. Our client offers face to face advice and advice by telephone on a range of issues including debt, benefits, housing, employment, family and relationship matters and consumer advice. They also have specialist advice services in debt, welfare benefits and housing. THE ROLE: Our client is looking for an IT Coordinator to support and develop the IT infrastructure across the offices of the organisations Staffordshire offices. Are you / Do you have: - A working Knowledge of: Microsoft operating systems and Office 365 Operating systems including Windows 2008/12 and Windows 7/10 PC Hardware and peripherals PC and network troubleshooting techniques Diagnostic tools and monitoring software Installation and configuration of Routers, Firewalls and switches Structured cabling installation and maintenance - An understanding of local and domain group policies - Experience of Powershell for Windows 10 and 365 administration - Ability to communicate in a one to one or group setting regarding technical or non technical subjects - Understanding and application of written materials - Ability to input data or information accurately - Learn role related material through oral instruction, observation and reading - Ability to understand and operate within the aims and principles of the service and it's equality and diversity policies - To operate safely within health and safety policies and procedures - Experience of supporting multi-site IT systems - Experience of user support Key Responsibilities of the job role to include:- - Have the ability to commit to and work within the aims, principles and policies of the organisation - Have a broad understanding of the IT requirements of the organisation and the solutions available - Contribute to continuous effort to improve operations and streamlining work processes - Have access to a vehicle and be willing to travel - Respond to requests from computer users regarding hardware, software or network problems or questions - Ensure that a regular back up routine is followed and checked on a daily basis - Ensure that there are robust processes in place to provide security of data and compliance with Information Assurance requirements. - Make sure that the servers and workstations are kept up to date with the latest security fixes and updates recommended by the software manufacturers. - Refer the more difficult problems or non -routine requests to other external technical support staff of the IT help desk - Place service calls with vendors and co-ordinate service for the user - Ensure that all work carried out is documented and clearly understandable - Ensure that software licenses are obtained and updated for all software - Help maintain the social media sites of the organisation. - To maintain and update an inventory of software, hardware and other IT equipment - To support implementation of new systems and programs - Supporting with the production and analysis of performance reports for contract compliance. - Attend courses/meetings as agreed - Keep up to date on new IT developments - Prepare for and attend regular supervision sessions - All staff are required to work generically across projects, within the context of their role and their relevant experience when necessary. - Uphold the aims and principles of the service and it's equality and diversity policies - Keep up to date with policies and procedures relevant to the organisation and undertake relevant training within guidelines issued by the organisation - Abide by health and safety guidelines and share responsibility for own safety and that of colleagues. - Attend appropriate internal and external meetings as agreed by service manager Does this sound like you? To apply for the role please hit the "apply now" button and we will be in touch to advise you of the next steps. Closing date for completed applications: 6th October 2017 Interviews will be held week commencing: 9th October 2017
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