Technical Support Analyst - London

Maxfield Search & Selection Limited
United Kingdom
£40,000 to £65,000
05 Oct 2017
04 Nov 2017
Contract Type
Full Time
Technical Support Analyst - London I am partnered with a niche Cyber Security firm based in London. If you are lookingto join a scale-up company with great career opportunities and also fantastic team members with the opportunity to work in other departments?!?! Then, this is the role for you. They're looking for a mid - senior level Technical Support Analyst with a great understanding of software development, software support and great knowledge with Cyber Security domains. The right candidate needs to be able to work on complex issues, needs to have precision, patience and also support the method of their products Role Responsibilities: - Confident and comfortable to: - o Install, configure and upgrade their products - o Back-up and restore their products - Communicate clearly and effectively with customers - verbally and in written format - Support the consultants - Take ownership to answer customer support issues, support tickets, and complaints Experience and qualifications: - 4 - 5+ years experience - Great Linux knowledge - Excellent communication skills - Excellent scripting knowledge: Python, Shell, Perl etc. - Willingness to learn and has a can-do attitude with great customer facing skills, friendly and respectful DesirableExperience: - A related degree - Security Certifications - CEH, CISSP etc. - Hadoop, SPARK, Elastic Search Contact George at Maxfield Search for more information or apply with an updated CV today.
This job was originally posted as