Service Delivery Manager (Repairs, Maintenance)

United Kingdom
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Service Delivery Manager (Repairs, Maintenance) MEAR54360 Lambeth £45,000 Here at Mears Group our vision is to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives and our approach is based on the development of outstanding partnerships with employees, clients, tenants, customers, their families and the wider community. With staff of all ages and walks of life, a job with Mears has a rewarding impact on the lives of others and your own life. With offices across the UK, a job at Mears could be just around the corner. An excellent opportunity has now arisen for a Service Delivery Manager to join us in Lambeth. Within this role, you will be responsible for all the repairs and maintenance area of the contract. You will manage the supervisor team, planning team, operatives and subcontractors and will ensure the contract requirements are exceeded. You will ensure all aspects of the repairs contract performs within the contract requirements, including client liaison, communication with external and internal agencies, ensure all KPI's are exceeded and maintained. In order to be successful in this role, it is essential that you have previous experience of repairs and maintenance management in the Social Housing sector coupled with experience of effectively managing and developing staff. With experience of managing subcontractors, you will be able to provide technical support to the entire work force and will have current knowledge of H&S Regulations with the sector. Familiarity with working to QA standards will also be required and you should have knowledge of HR functions. Candidates for this role must hold a full valid UK driving licence Please refer to the full job description upon applying Once you join the family, you'll have online access to a range of voluntary and flexible benefits, including... - Training and development - Mears Advantage - Allowing you to save money on everything from weekly groceries, to your annual family holiday - Mears Assist - A confidential hotline open to all colleagues, providing support on a wide range of personal and work-related issues. - Long service and additional holiday leave - Colleagues who stay for a period of time at Mears are rewarded for their service. - Share Save and you Earn scheme - Buy shares within the business for three years, at a reduced price. Share in our success! - Seeing first-hand the impact you have on the lives of the people you support Mears Group PLC and its subsidiaries are Equal Opportunities Employers This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.
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