Hospitality Food & Beverage Waiter / Waitress Apprentice

Recruiter
Lifetime Training
Location
Wokingham
Salary
271.05 per week
Posted
29 Sep 2017
Closes
03 Nov 2017
Sector
Education
Contract Type
Permanent
Hours
Full Time
Hospitality giant, Hilton, are looking for a motivated, passionate individual to join their team as a Food and Beverage Apprentice. A highly sought after role, as well as having the opportunity to be mentored by Hilton's experienced F&B staff, you'll also receive on-the-job training working towards a nationally recognised Level 2 qualification in Hospitality specialising in Food and Beverage Service.

What will I be doing?

As a Food and Beverage Apprentice, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest experience in line with the employers standards. A Food and Beverage Apprentice would also be required to take and deliver customer orders and work to achieve departmental targets.
• Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference and Events
• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Assist other departments wherever necessary and maintain good working relationships

What are the benefits?
Your benefits will include a competitive apprentice salary and holiday entitlement. As an employee you will become a member of the The Hilton Club' which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners.

What are we looking for?
A Food and Beverage Apprentice at Hilton Worldwide Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should possess the following attributes:
•Positive attitude
•Good communication skills
•Commitment to delivering high levels of customer service

Personal Qualities :
Ability to work well within a team
Outgoing

Skills Required :
Positive attitude
Good communication skills
Commitment to delivering high levels of customer service
The ability to deal with enquiries in a professional and polite manner
The ability to stay calm under pressure

Future Prospects :
On going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Training to be Provided :
Hospitality Team Member - Food & Beverage Service Level 2
Functional Skills Maths
Functional Skills English
Functional Skills IT

Other Information :
The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

Things to consider :
The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.


This job was originally posted as www.totaljobs.com/job/76122453