Product Specialist - Dearne Valley

Blue Square Marketing Limited
£85 p/day+ Up to £10 p/daybonus
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Department: IM Working Days: 2x Monday - Tuesday Contract: Until 31st December 2017 This role will be focused around demonstrating, training & enhancing awareness around the brand and IM flagship devices. Core responsibilities will be to engage and interact with call centre staff, demonstrating available products and delivering an incredible experience to enhance the customer journey. Your passion for people and technology will create a highly collaborative environment that will drive the client's market share through incremental sales. Ideal candidates will have experience in training, achieving targets in a technology and call centre environment. This role will be heavily focused driving sales through advocacy. Main Duties and Areas of Responsibility: - Build meaningful contact centre relationships - Maintain an expert understanding of the client's products - Work in a collaborative manner alongside call centre staff - Drive sales against interaction targets - Identify opportunity to drive brand awareness & increase sales - Maintain brand, visual and operational standards - Adhere to store/Blue Square Marketing policies and procedures - Feedback & share best practices - Capture and report all relevant data on a daily basis - Train and develop call centre staff on selling the clients' products - Responsible for motivating staff to drive sales and create brand awareness - Be a positive and memorable brand ambassador Requirements - Previous contact centre, training and sales background - Personable, engaging and energetic - Strong communication skills - Eager to tackle challenges and change - Passion for the brand and technology - Experience with technology devices - Flexibility to change locations if required to meet business needs - Comfortable working in a sales environment - Friendly and have an engaging personality - Comfortable demonstrating to large groups of people - Should have a confident manner - Able to work as part of a team - Should be of a smart appearance and articulate
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