Application Support Analyst

Recruiter
Exclusive Recruitment
Location
United Kingdom
Salary
£25,000 - £35,000
Posted
25 Sep 2017
Closes
03 Nov 2017
Contract Type
Permanent
Hours
Full Time
Application Support Analyst Additional Info: Company Pension scheme, discretionary bonus & discounted gym membership Shift Pattern: Early, Late & Overnight - Please see end of job description for full details. Are you willing to take up the challenge of working within a dynamic 24/7 support function, maintaining high availability and functionality for high transaction, large scale online gaming websites? Then this could be the company for you! Your role will be integral in supporting & maintaining the Trading & Sportsbook solutions that are modular, scalable, extendable and portable. We are expanding fast and need quality Application Support Analysts to match our ambition to become market leaders in this competitive sector. We are a fast growing technology company that specializes in sportsbook and trading solutions. This role will include: The ability to support & interrogate database systems Working closely with the project development teams,providing detailed incident diagnosis and any recommendations regarding a fix. Working closely with the product teams to ensure detailed technical knowledge of the core products is documented Maintain and improve service quality and customer satisfaction Ownership & management of production incidents & defects through to resolution & adhering to SLA's Responsible for the performance monitoring and maintenance of all environments Take responsibility for releases & any other maintenance tasks when required and work closely with the Release, Deployment & Systems Admin teams Essential skills: Good understanding of SQL and database management systems, preferably Postgres Extensive production support experience to ensure maximum uptime and stability for a range of business critical applications Passionate about technology Desirable: Knowledge of a scripting language - Bash, Python, Perl, etc Experience of working with Jira/Confluence Shift patterns: 5 x Early 07.30AM - 05:00PM 3 days off 5 x Late 01.00PM - 10.30PM 3 days off 5 x Night 10.30PM - 08.00AM 4 days off
This job was originally posted as www.jobsite.co.uk/job/959107429