Claims Advisor

£22k - 24k per year
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Claims Assessor Location: Aylesbury Salary: £22,000 - £24,000 per annum depending on experience You'll be required to work on a rotational shift pattern that covers the hours of 9am- 6pm, Monday to Friday. You may also be required to work Saturdays should the business need arise. About the company: Our client is one of the world's leading animal insurers, specialising in small animal and equine insurance. Founded in Sweden over 120 years ago, they came to the UK in 2009 and is now a prominent feature of the UK pet insurance industry. Duties of the Claims Assessor: - You will be the first point of contact for their owners if something happens to their pet. - Your time will be spent ensuring claims are assessed to the standards their customers expect and deserve, at what can be a very difficult and distressing time. - You will be interpreting and assessing claims in accordance with our policy terms and conditions and producing customer correspondence in an articulate and professional manner. Requirements of the Claims Assessor: - You will need to have strong customer service experience, preferably gained over the phone and enjoy working in a fast paced environment. - You should have experience using databases and must be comfortable using a PC and keyboard. - You must have gained experience from an animal related field and have gained an animal related qualification. - You must be motivated to achieve positive results and meet team targets. - You will have the ability to work under pressure to meet tight deadlines. Claims Assessor Benefits: - 25 days holiday plus 8 bank holidays - Competitive pension and life assurance scheme - Discounted gym membership - Online and high street discounts - They will invest in your training from day one, and continue to support your development throughout your career with them - This role is easily commutable from High Wycombe, Thame, Amersham and Milton Keynes - Social events and so much more If you meet the requirements and feel that this Claims Assessor role is right for you then please apply today! All successful applicants are subject to a background and criminal record check
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