Helpdesk Support

Dg Partnership Ltd
Bristol (City Centre)
£19k - 26k per year + based on experience
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Helpdesk Support Technician - 19-26K dependant on experience - Bath/Bristol The Role This global, innovative company that provides cashless payment solutions to renowned clients is seeking a Helpdesk Support Specialist to join the team. The business' aim is to provide the very best support and service to their customers, creating a Centre of Excellence at the heart of their company. This fast-paced company is seeking a Helpdesk Support Specialist to join the team. This is a really exciting opportunity for the right individual to make their mark within a young, fast-paced and growing organisation. Key Responsibilities: - Answering inbound queries from clients through calls and emails - Building and maintaining strong client relationships - To be the first customer point of contact for all technical support incidents and queries - Investigate and solve client issues as an expert on the company's products The Company This progressive, international company provides innovative and sophisticated cashless payment solutions to companies in a variety of sectors internationally. With a global reach and track record of excellence, the company make it their mission to offer their clients cashless systems which combine unparalleled quality, service and functionality. For a driven and passionate Helpdesk Support Specialist, this is the perfect career move to progress your career in the right direction with real opportunities for growth in a dynamic company. Benefits - Pension scheme - Private healthcare - Real progression opportunities - Pleasant, friendly team environment with great colleagues The Person Key skills and qualities of a Support Technician: - 1+ years' experience in a technical support role - Driven and passionate about delivering a high quality of customer service - Strong IT technical understanding with exceptional problem diagnosis skills - Enthusiastic, positive and keen to learn - EPOS experience strongly preferred If you are keen on joining this exciting, forward thinking company and taking the next step in your career, then please click the apply now button to find out more.
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