CRM Manager

Role Calling! Recruitment Limited
£35k per year
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
CRM Manager Manchester Salary: £35,000 We are currently working with an internationally renowned organisation who are looking to recruit a CRM specialist into their team. The Role The CRM Manager role is a fantastic opportunity for somebody to join a pre-existing successful team and make an impact into a business that operates worldwide. The role will involve managing customer data, marketing, customer support, business processes, automated sales, employee management, and other applications Experience Required - Highly numerate and able to evaluate multiple product offerings across a broad range of customer profiles - Good systems and processing skills - Excellent analytical skills - Ability to manage multiple internal and external relationships - Ability to present information articulately both verbally and in written form - Experience of working with and configuring CRM solutions - Up to date knowledge and understanding of the legal and regulatory framework of using data Responsibilities - Gather, identify, and analyse CRM system requirements and ensure that they are met - Evaluate and configure the CRM system, provide detailed end user documentation and offer training for sales offices and other departments - Monitor data quality and support data migrations, and data integration - Provide technical support to end users, diagnosing and resolving problems - Creation and administration of reports to support Management and Sales Offices - Support and assist where necessary the Input, Update and extract data from multiple customer/management information databases - Assist in creation of long-term strategic goals for high data quality and appropriate data use - Keep up to date with company systems and with legal and regulatory framework of using data - Experience using SAP systems If you'd like to hear more about this opportunity, feel free to send your cv to ******************** or apply online. Keywords: CRM, Manager, Manchester, SAP, data, analytics As the North's leading Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
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