CCG Business Intelligence Specialist
Job Description:To produce high quality written debriefs within set timescales. To conduct debriefs within immigration holding facilities, police custody and detention estates as directed. To ensure debriefs are conducted in line with guidance. To complete IRs as required. To provide daily/ weekly updates as required for SMT/Ministerial briefings. To disseminate intelligence within the UK to other law enforcement teams and overseas within a timely manner. To establish and manage stakeholder relationships to develop intelligence. To support and work alongside intelligence staff when required. To identify potential CHIS for referral to the Source Development Unit and work closely with the Detention Debriefing Team.
Location: The post holder may be required to work at any establishment at any time throughout the duration of their contract, normally within the location of the CSU, or as set out under the terms of their contract. Travel will be required between NEL CSU sites.
Context of the role: The post holder will provide analytical support to an allocated CCG within their Pod. They will undertake scenario planning and focus on providing expert and complex advice and capacity modelling to the CCGs. They will also identify further opportunities identifiers, and development of information capabilities.
The post holder will also contribute to the formation of business plans and KPI’s, and will provide performance management analysis and improvement to support and facilitate planning and risk management processes, identify quality indicators and underperformance for their CCG. also ensure communication of consistent messages across all users.
Role specific duties and responsibilities
The post holder will undertake the following duties and responsibilities
? Act as the single point of contact on the development of planning information for the CCG
? Develop positive and robust relationships with CCG leads
? Present complex information in a formal setting to CCG Stakeholders
? Analysis and interpretation of complex statistical data relating to trends, patterns and anomalies in
response to requests both written and in person
? Collate and present information with accuracy, within timeframes and ensuring it is fit for purpose
? Providing technical support to CCG to ensure that health intelligence and information are fit for
? Training and developing staff in key skills associated with health intelligence
? Contribute to implementation of policy and procedure within the department
? Ensure that systems and service are monitored and reviewed appropriately to maintain high levels
of accuracy and quality
? Requirement to work flexibly (as and when the need arises) in situations not limited to absence
cover, project work, covering maternity leave etc
? Able to effectively lead and manage a team within a matrix structure, where there are multiple
points of accountability. The CSU will be a fluid and evolving environment and it is expected managers are able to cope with ambiguity, work collaboratively in cross functional teams and manage multi interfaces
? The post holder is accountable as a senior manager for implementation of Standard Operating Procedures (SOPs) in their work and that of their teams, and for ensuring their staff are trained in using SOPs. In addition they are expected to champion the use of SOPs, include training in all induction programmes for new staff and development plans for existing staff, and contribute to the creation and maintenance of SOPs as required as part of the corporate SOP development process
General Terms and Important Information
To support commissioners to make a tangible and positive difference in the local communities they serve.
To become a trusted advisor and indispensable partner for our customers. We want to create an organisation that:
? Is thought of positively by people who work for us and with us
? Has a clear set of ethics and values that underpins everything we do.
Our values Our values are:
? Listening to customers
? Delivering on promises
? Committed to improving health outcomes
? Striving for excellence and improving services
? Commercially sustainable
? A dynamic and enjoyable workplace.
We want to be known for high standards of customer service, innovation and excellence – and for delivering what we promise. We also want the CSU to be an inspirational place to work.
Customer service is at the centre of everything we do and is everyone’s responsibility. Working as one team, we aim to deliver high quality advice and support for our customers, underpinned by local knowledge and specialist expertise.
Equal Opportunities, Respect and Dignity at Work
NEL CSU is committed to equality of opportunity & diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.
NEL CSU is equally committed to respect for other people and all managers and staff are expected to be clear of what is expected of them and for ensuring that they commit to this policy in their day to day working life. All staff are issued with a Standards of Business Conduct setting out the organisation’s expectations. Managers are also issued with a Code of Conduct reflecting the Department of Health’s requirements on NHS Managers.
The CSU will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment.
We want to be recognised as an organisation which treats staff fairly without
discrimination, bullying or harassment, and with dignity and respect. We demonstrate commitment to our culture through our behaviours:
? I act with INTERGRITY
? I am ACCOUNTABLE
? I CHAMPION an INNOVATIVE CULTURE
? I ENGAGE and COLLABORATE
? I am CARING and RESPONSIVE
Our Customer Care Standards
? We are customer focussed, seeking to understand your needs and help you become more successful.
? We will work collaboratively with customers, building relationships of trust to create mutual value.
? We are professionals who communicate clearly and can be relied upon to deliver accurately and on time.
? We deliver high quality solutions by constantly challenging ourselves and driving best practice.
? We continuously improve by actively seeking and responding to feedback and exploring how we can better satisfy your needs.
Masters degree (or equivalent level of experience) relevant to health intelligence analysis
Experience in a similar role
Accurate and quick data entry skills
Project Management experience
In depth knowledge of statistical analysis
Project Management, preferably Prince 2 methodology
Good working knowledge of IT, information and decision support tools relevant to the role
Oracle, SQL Technology
Advanced developer knowledge of key IT, information and decision support tools
The successful candidate will have a valid Disclosure of Scotland or be willing to apply for one on CV submission.
Please Note: The lower pay rate advertised in this job description is the PAYE daily pay rate. The higher pay rate advertised in this job description is the highest Umbrella Company daily pay rate that the client is willing to pay up to.
This job was originally posted as www.totaljobs.com/job/76087252