PC Support- Onsite

TaTa Consultancy Services Ltd
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Dear Candidate, Greetings from TCS !! We are hiring for PC Support role. Job Spec: Technical Skills - Experience of Client Operating systems like XP, Vista, Windows 7 and Windows 8/10 to MCSE certification level. - Excellent working knowledge of Chrome & IE. Excellent knowledge of MSOffice down to the macro level - Excellent Client Level Networking/TCP Troubleshooting (DHCP, DNS, 802.11x), VPN - Excellent Working Knowledge of solution tools like AD, SCCM, MDT and MDM. - Excellent Knowledge of Anti-Virus and Disk encryption tools. - Good Hardware Knowledge of Dell machines including desktops, laptops and workstations. Including Troubleshooting, Diagnosing, servicing or replacing parts. - HP Network printers and managed print servers, HP JetAdmin. Other Skills - ITIL Foundation certified, 3years experience within a large complex IT department/organisation - Knowledge of some programming languages (VB, PowerShell), VMWare, AirWatch, Google Apps, Networking, CCNA, would be an added advantage. - Availability to work different client sites and will sometimes require to drive to different sites. - Ensure that problems are logged, investigated, resolved and closed within agreed timescales. Complete data analysis to identify focus points for problem resolution based on customer impacts and documenting RCA's - Proven focus and ability to Identify and drive through Service Improvements and Incident Reduction - Proven focus on identifying and documenting User and Service Risks and Issues. A bit about us.. Who We Are: Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global businesses, ensuring a level of certainty that no other firm can match. The company generated consolidated revenues of US $13.4 billion for year ended March 31, 2014 and is listed on the National Stock Exchange and Bombay Stock Exchange in India What We Offer: TCS offers a consulting-led integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model (GNDM ), recognized as the benchmark of excellence in software development. Lineage: TCS is part of the Tata group, one of India's largest industrial conglomerates and most respected brands. TCS has over 300,000 of the world's best-trained consultants in 46 countries History: TCS was established in 1968 as a division of Tata Sons Limited. TCS Ltd. got incorporated as a separate entity on January 19, 1995.
This job was originally posted as www.jobsite.co.uk/job/959059125