Application Support Engineer (Web)

Golley Slater Natural Resources
Cardiff (Caerdydd)
£28,215 per year
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Application Support Engineer (Web) Location: Cardiff Contract Type: Permanent Work Pattern: Full-time, 37 hours a week Salary: £28,215 per year Post Number: 102768 NRW's award winning ICT team work with innovative cloud technologies leading the way across multiple ICT areas, using Microsoft Azure, Office 365 and was one of the first to deploy full stack ESRI GIS to the cloud. The post will work in this team, with the opportunity to exploit cutting edge technology, and work closely with our strategic partners to deliver and support solutions that leverage maximum benefits for the organisation Job Purpose: Working to the Spatial Team Leader, the Application Support Engineer is expected to provide technical support of all live NRW applications within an ITIL framework and defined Application Support Team operating model, to deliver an outstanding customer focused service. Job Specific Criteria: - Knowledge and experience of supporting and administration of SharePoint Online / SharePoint 2013 / Umbraco (or similar CMS) / Microsoft Internet Information Services (IIS). - Experience of working within an Azure environment. - Experience of developing in JavaScript, JQuery. - Experience of working in Visual Studio 2012 and 2013 and Team Foundation Server (TFS). - Knowledge of the following HTML 5, CSS, C#, MVC, MS SQL and T-SQL. - Knowledge of ITIL Service Management - specifically Incident and Problem Management and Project Management skills to define, plan and control work streams within your remit. Additional Information You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also you will need to work on a time specific rota providing an 'Out of Hours' ICT Service to an agreed level. Application closing date: 24 September 2017 For further information and details on how to apply, please visit our website
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