Service Desk Manager

Adesse Search Limited
Up to £38,000 + bonus, pension & health care
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Service Desk Manager Service Desk Manager. Are you able to manage a great team of Service Engineers to meet the needs of the business? If you're a quality-driven Service Desk Manager who values ethical and integrity-driven products then we want to speak to you. Salary is to £38,000 + bonus + health + pension + 26 days' holiday + family-friendly, flexible working environment Service Desk Manager Role - As Service Desk Manager, you'll lead a team of highly-committed Service Engineers - Deliver excellent SLAs that make a real difference users - Support over 1200 users over 12 sites throughout the UK - Use your ability to communicate at all levels to promote the service and support users - Be able to talk to technical and non-technical people, and build rapport with both - You'll be able to take advantage of a great work/life balance policy - You'll be helping deliver a range of products and applications that really change customers' lives for the better Service Desk Manager Skills & Experience - You'll be a proven Service Desk Manager - Able to lead and inspire a service-driven team - Ability to build rapport at all levels - Great at spotting opportunities to improve processes (and having your ideas listened to!) - Self-motivated with plenty of initiative - Attention to detail The company This is an exciting time to join this Leeds-based software house and nationally-known company as they go through a period of transformation, including the implementation of Agile. But that's not all - they are a quality-driven, ethical company, committed to delivering excellent products that change lives positively and make a real difference in the UK. They actively promote a flexible, family-friendly policy Service Desk Manager Adesse Search acts as an agent for this vacancy
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