Deskside IT Support Engineer Apprentice

QA Ltd
£15502 per year
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Employer Description: An exciting opportunity has arisen to join a successful £100m service delivery organisation, based in London. FDS is a wholly owned subsidiary of DXC Technologies whilst operating as a separate legal entity. Their service portfolio includes the provision of IT services through an on-site and mobile delivery, provided by 800 employees at 160 locations across the UK&I. This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development. Key Responsibilities: - Day to day activity includes: - Resolving a wide variety of desktop software and hardware issues and requests - Minimizing disruption to our users - On-site hands & eyes support for the server, storage, telecommunications and network teams Required Skills: - Experience of working in a customer-facing IT support environment - Be able to demonstrate experience of software break/fix for PC's and Laptops, troubleshooting Microsoft Operating Systems, Office suite and other mainstream software - Troubleshooting network connectivity problems on PC's and printers - Full driving licence and own vehicle - Background checks (DBS) will be required before formal offer is made. Benefits & Rewards: - 2 year proposal - MA (All increases subject to achieving stated objective's - Hourly rate Annual Salary - Weeks 1 -26 (26) £3.50 £6,825.00 - week 27 -39 (13) £4.10 £8,000.00 - week 40 -52 (13) £5.64 £11,000.00 - Week 53 - 78 (26) £7.05 £13,747.50 - Week 79 -104 (26) £7.95 £15,500.00 Located in private landscaped grounds, you'll have access to parking, restaurant and a coffee shop. As a FDS employee you'll have access to a large library of courses and accreditations to help further your skills and development. Permanent employee benefits include workplace pension scheme, various flexible benefits including life insurance, health cashback plan, holiday insurance, HP employee purchase store, private medical cover (medical cover comes in to effect after 2 years' service). Additional Information: 37.5 hours per week Important Information "QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce."
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